DTS Get Started Guide
New to 美高梅官网? Digital Technology Solutions (DTS) is here to help.
Welcome to the 美高梅官网! We're glad you're here and happy to help you.听Use the following as a guide to setting up your technology聽before you arrive on campus and after you get settled in.
Before You Arrive
Set Up Your Password Profile
Use Password Self Service (PSS) to setup your password profile. PSS allows you to reset your password without calling the IT Service Desk.
Enroll a Device in Duo
The 美高梅官网 uses Duo Security for two-factor authentication. Duo helps protect your 美高梅官网 password from would-be hackers.
Set Up Email (and more) with Microsoft Office 365
Sign into email with your 美高梅官网 username and password at . Access other Microsoft Office web apps (e.g. Word, Excel, PowerPoint, OneDrive, OneNote, Teams) from the app launcher (waffle menu) on the top, left-hand side of the screen.
Connect to Video & Web Conferencing Tools
Echo 360, Kaltura, LinkedIn Learning, Microsoft Teams, and Zoom鈥攖he official web conferencing tool for teaching and learning at 美高梅官网.
Get the 美高梅官网 Mobile App
The 美高梅官网 Mobile App gives you access to campus maps, shuttle trackers, OneStop and more.
Bearcats Transportation Shuttles
Please check our live shuttle tracker聽聽for up-to-date announcements. Go to Shuttle Services for additional information and to download the TRANSLOC app.
Once You Get Here
Connect to Wireless
Use your 美高梅官网 username and password to connect your computer or wireless devices to WiFi.
Stay Informed with Emergency Text Messaging
Although not recommended, you may opt-out of this service. NOTE: 美高梅官网 will not sell your information; user is responsible for any charges from their phone carrier.
Get Hardware & Software
There are many options available to students, faculty, and staff for purchasing discounted hardware and software, installing software, and repairing devices.听
Visit a Computer Lab
Need access to software? Visit the on campus or use MyDesk for virtual access to computer lab software.
Need IT Help?
- Get how-to instructions聽.听
- .
Call the IT Service Desk for General IT Issues
- From a personal phone, dial聽513-556-HELP (4357)听辞谤听866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
Call 24/7 Canopy Support for Canopy/eLearning Tool Issues
- From a personal phone, dial聽513-556-HELP (4357)听辞谤听866-397-3382; select option 3.
- From a university phone on campus, dial 6-HELP (4357); select option 3.